Reservation Deposit

A deposit equal to 10-50% of the total rental cost may be required at the time of booking to secure your event date. This amount will be applied toward your final balance or held as a refundable security deposit. The remaining balance is due by the event date.

Payment

Payment can be made at the time of delivery/pick up. We accept cash, check, credit/debit, Venmo and Zelle.

Cancellation Policy

• Full Deposit Refund: If the order is cancelled 14 or more days prior to the reserved date, the entire deposit will be refunded.

• Deposit Forfeiture: If the order is cancelled within 13 days of the reserved date, the deposit will be forfeited.

Damage & Cleaning Policy

We want to make sure every rental experience is smooth for everyone! The deposit may be withheld or reduced under the following circumstances:

• Equipment Condition: Please wipe down all items after use.

• Returns: Deposits may be forfeited for items returned late, missing, or damaged.

• Setup Requirements: If the setup location requires more labor than initially agreed upon (e.g., excessive dirt/mud or extended distance), the deposit may be adjusted.

• Prohibited Materials: To protect the equipment, please refrain from using sand, silly string, confetti, or chewing gum in the vicinity.

• Craft Activities: Please avoid any arts and crafts activities that could potentially stain or damage the equipment.

Delivery & Setup/Tear Down Policy

• Requesting a Quote: Contact us for a customized quote regarding delivery and/or setup and teardown services.

• Access Requirements: Please ensure that all gates, doors, and entryways are unlocked and free of obstacles prior to the scheduled delivery time.

Get a quote

Visit our Get a Quote page for a personalized estimate for your special event!